We cannot do more than we are capable of doing. This should seem obvious, but it’s not. Our capacity for work is limited by a host of factors including the amount of time we have, the predictability of the task at hand, our level of experience with the task type, our energy level, and the amount of work we currently have in progress. Limiting WIP allows us the time to focus, work quickly, react calmly to change, and do a thoughtful job.
Tonianne DeMaria BarryJim Benson